Your data
Privacy policy.
This policy explains what Mainstreet Smoke Shop, LLC collects when you use mainstreetsmokeshop.com, why we collect it, and the choices you have. We keep it simple: we collect what we need to ship an order and run the shop, and we don't sell your personal information.
What we collect
- Order information: name, email, phone number, shipping address, and order contents.
- Payment information: handled by Stripe. We receive a payment confirmation and the last four digits of your card, not your full card number.
- Age confirmation: a cookie that remembers you confirmed you're 21+.
- Cart data: stored in your browser's local storage so your cart survives a refresh.
- Technical data: basic server logs such as IP address, browser type, and pages visited, used for security and troubleshooting.
How we use it
- To process, pack, ship, and support your order.
- To send order confirmations, receipts, and tracking updates.
- To detect fraud, prevent abuse, and comply with legal obligations.
- To improve the site and understand what products people want.
Who we share it with
We share information with service providers that help us run the shop: Stripe (payments), our shipping carriers (delivery), our email provider (order notifications), and our hosting provider. We may also disclose information if required by law or to protect our rights. We don't sell personal information.
Cookies & local storage
We use a cookie to remember your age confirmation and local storage to keep your cart. Stripe may set cookies during checkout. We don't use advertising trackers. You can clear cookies and local storage in your browser settings, but you'll need to confirm your age again.
Retention
We keep order records for as long as needed to fulfill orders, handle returns, and meet tax and legal requirements. Server logs are kept for a short period unless needed for security investigations.
Your rights
California residents may have the right to know what personal information we collect, request a copy, request deletion, or correct inaccurate information. To exercise these rights, email contact@mainstreetsmokeshop.com with the subject “Privacy request.” We may need to verify your identity before responding. You can also use an authorized agent.
Children
The site is for adults 21+. We don't knowingly collect information from anyone under 21. If you believe a minor has provided information, contact us and we'll delete it.
Security
We use industry-standard measures to protect your information, including encrypted connections and a PCI-compliant payment processor. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Changes
We may update this policy from time to time. The “last updated” date at the top shows the current version.
Contact
Privacy questions? Email contact@mainstreetsmokeshop.com.